Delta Schools Federal Credit Union

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Privacy Policy

Delta Schools Federal Credit Union is committed to protecting the privacy of our members. In general, you can visit us on the World Wide Web without disclosing to us who you are or revealing any information about yourself. There are several areas, however, that will collect certain information about you and we want you to know how we handle that information.

If you visit our website, we collect and store information on the domain you use to access our website, the Internet address of the site from which you linked directly to the site, and the date and time of your visit. This information is used to measure the number of visitors to the various pages on our site to better serve our membership.

If you send us an e-mail, we will collect and store personally-identifying information in order to process your e-mail, form or application. This information is not sold to any third parties. Due to the volume of e-mail activity, these messages are deleted after they are answered or completed. Also, we will normally include your e-mail address in the personal information we have about you so we may contact you by this method in the future.

If you visit a secure site, such as home banking, you will be asked for a personal identification number which will give you access to the member only section of our website. This information enables us to regulate entry to the member only portions of our website and to measure member usage. Any identifying information gathered is not sold to third parties.

If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site. We make every effort however, to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy.
DSFCU PRIVACY POLICY
A Private Note to Our Members:
Our Credit Union is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with our Credit Union.

As a member of our Credit Union, you also have a responsibility to safe guard your financial information. To ensure that you can rely upon the quality of products and services we make available, our Credit Union stands behind the following privacy policy.

Information That We Collect and Disclose About You:
We collect information about you from the following sources:

  • Information we receive from you on applications and other forms you submit to us;
  • Information about your transactions with us;
  • Information about your transactions with others, including verification of that information;
  • Consumer reporting agencies.

Parties to Whom We Disclose the Information
We may disclose all the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements such as those that provide mortgage, securities, and insurance services. These companies are not permitted to sell or reuse the information we provide. We may also disclose information about you under other circumstances, as permitted or required by law.

If you decide to terminate your membership with the Credit Union, we will not share information we have collected about you, except as may be permitted or required by law.

Confidentiality and security
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Accuracy of Information
We endeavor to keep our information about your accounts accurate and current. If you find any problems with any of your statements or other Credit Union information, please contact us at P. O. Box 2566, Antioch, CA 94531, by calling us at 925-757-0237, or e-mail memberservices@deltaschoolsfcu.org. We will research your request and correct any inaccuracies.

Online Privacy Policy
If you send us an e-mail, you should know that e-mail is not necessarily secure against interception. If your communication includes sensitive information like your account, charge card, or social security number, please contact us by postal mail or telephone rather than e-mail.

We do not collect information about you from our website unless you complete an application or other form available on the website; or communicate with us through our website. The Credit Union does not collect information through our website on children under the age of 13.

Our privacy policy does not extend to other entities you link to through our site. You should review the privacy policy for each site you visit, and if communicating sensitive personal information through that site, you should also review the security features for that site.

Our Contact Info

Mailing Address
P.O. Box 2566
Antioch, CA 94531
Main Branch
701 W. 18th St.
Antioch, CA 94509
Phone: 925-757-0237
Fax: 925-778-4315

Lone Tree Branch
5123 Lone Tree Way
Antioch, CA 94531
Phone: 925-757-0237
Fax: 925-706-1085

Call 24: Our 24/7 Phone Teller
833-631-1249

Credit Union Hours

Regular Hours
18th Street Branch Hours
Monday – Friday: 9am to 5pm
Closed Saturday & Sunday

Lone Tree Branch Hours
Tuesday through Friday: 9am – 5pm
Saturday: 9am – 3pm
Sunday & Monday: Closed

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Privacy Policy | Disclaimer | Disclosures | Fee Schedule | Site By Clifton Creative Web

  • By continuing to this link, you will be leaving the Delta Schools Federal Credit Union.
  • Links to other websites found on the Delta Schools Federal Credit Union site are intended to provide assistance in locating information. Delta Schools Federal Credit Union does not endorse, guarantee, or attest to the accuracy of any information provided by these other sites.
  • The credit union is not responsible for the content of these other sites and these sites are in no way operated by Delta Schools Federal Credit Union.
  • The privacy and security policies of these linked sites may vary from those of the credit union; therefore, it is advised that you review the privacy information of each site visited.
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